Privacy policy

Last updated 8 November 2026

Tandem Swatches is a Shopify app made by Base2Brew ("we"). This policy explains what the app collects when a merchant installs it, how it's used, and how it's deleted.

What we collect from merchants

• Store details: your shop's myshopify domain, name and time zone, and the access token Shopify issues to the app, stored encrypted.
• Product data: the titles, handles, images and options of the products you add to groups, cached so the app can show and sync them.
• What you create in the app: groups, swatch styles, your color catalog and settings.
• Your plan: which plan you're on, whether it's monthly or yearly, when its trial and billing period end, and whether your store is a development store, as Shopify reports them. Shopify bills you for the app, so we never see your payment details.

What we collect from shoppers

Only daily click totals per swatch, color and group, counted when a shopper has given consent through your store's cookie banner. We don't store names, emails, IP addresses, order details or anything that identifies a shopper, and we don't keep a log of individual clicks.

How we use it

To run the app: to show your groups in the app, write swatch data to your store through Shopify's API, show you analytics, and apply your plan's group limit. We don't sell data or use it for advertising.

Where it's stored

On servers run by OVHcloud in Beauharnois (BHS), Canada. Swatch data shown on your storefront is stored in your Shopify store as app metafields and metaobjects.

Deletion

When you uninstall the app, we stop using your access token straight away. Shopify asks us to erase your store's data 48 hours later, and we then delete everything we hold for your shop, unless you have installed the app again. Requests from Shopify to report or erase a shopper's data need no action, because we hold none.

Contact

Questions about this policy, or a request about your data: [email protected] .